We offer a shipping option with UPS. Just note this in the Special Comments field on the Shipping Information page during checkout.
International clients may wish to use a freight forwarder.
*Quoted shipping cost is an estimate only. Charged shipping cost will never be more than quoted during checkout and is usually a bit less. Shipping charged on all backorder shipments. The total cost of shipping for an order will depend on the number of shipments needed to complete the order.
Backordered styles will ship as they arrive without contact from us unless you request otherwise in the Special Comments field on the order. Shipping charged on all backorder shipments.
Standard delivery usually arrives within 5-8 business days, but may take up to 10 business days from the shipped date, excluding holidays.
Standard delivery to Alaska, Hawaii, the U.S. territories, and P.O. Boxes usually arrives within 5-8 business days.
Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.
Express shipping orders placed Monday through Friday, excluding holidays, before 2:00 PM EST or 11:00 AM PST will usually arrive within 2-3 business days from the shipped date.
Express shipping orders placed Monday through Friday after 2:00 PM EST, 11:00 AM PST or on weekends and holidays will usually arrive within 3-5 business days from the shipped date.
Express shipping is not available for Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO addresses.
Alaska, Hawaii, APO/ FPO, P.O. Boxes and U.S. Territories:
All packages are sent via UPS.
U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
DELIVERY TIME ESTIMATE
To estimate when a package will be delivered, the following should be considered:
Credit card authorization and address verification must be received prior to order processing, and may take up to 48 hours.
Orders with Pre Order item(s) – the items on your order that are In Stock will ship immediately by your chosen delivery method. The items on your order that are Pre Order will ship by your chosen delivery method as soon as the items become available.
TRACKING YOUR ORDER
Once your order has been processed and shipped, an email containing the tracking number will be sent to your registered email. This email may go to your junk/spam folder.
* ALL CLEARANCE ITMES ARE FINAL SALE - THEY CAN NOT BE RETURNED.
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBERS(RA#)
Once you notify us with your return request, we will provide you with a Return Authorization Number. Please add the Return Authorization Number on the return box before you ship it out.
We recommend you to send your return via an insured carrier. We are not responsible for lost returns. Customers will be responsible for all shipping charges incurred for delivery and exchanges, including rush charges.
To request a return authorization number on a damaged item, please contact us by emailing email@example.com.
INCLUDE YOUR PO# IN THE SUBJECT LINE and the following information in the email body.